Refund Policy for ProTemplates.co

Overview

We want you to be satisfied with your purchase. If you're not completely happy with your template file, we offer a straightforward refund policy.

Refund Eligibility

• Refunds are available within 7 days of purchase.
• After 7 days, no refunds will be granted.

How to Request a Refund

1. Contact our customer support team within 7 days of your purchase.
2. Provide your order number and reason for the refund request.
3. Our team will process your request through our payment processor.

Refund Process

• Approved refunds will be processed within 5-10 business days.
• The refund will be issued to the original payment method used for the purchase.

Exceptions

• Refunds may be denied if there's evidence of fraud, abuse, or multiple refund requests from the same customer.
• Custom or personalized template files are not eligible for refunds.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].